Shipping Policy:
As a travel-related company, we understand the importance of efficient delivery of tickets and itineraries to our valued customers. To align with our commitment to sustainability and ease of use, all our tickets and itineraries are delivered exclusively in digital format. This policy outlines the details of our digital delivery process:
Digital Delivery Format:
All tickets and itineraries are delivered to our customers in a digital format, which includes PDF files or mobile-friendly e-tickets. These digital documents are designed for easy access and can be conveniently stored on your smartphone, tablet, or computer.
Delivery Method:
After completing your booking and payment, your digital tickets and itineraries will be sent to the email address provided during the reservation process. Please ensure that the email address provided is accurate and up-to-date to avoid any delivery delays.
Instant Confirmation:
Upon successful payment, you will receive an instant booking confirmation email. This email will contain the details of your reservation, including the itinerary, ticket numbers, passenger information, and relevant travel details.
Printing Not Required:
As all our tickets and itineraries are delivered digitally, there is no need to print any documents unless specifically required by a third-party service provider (e.g., visa application process). Simply present the digital version on your device during your travel.
Secure and Confidential:
We prioritize the security and confidentiality of your personal information. All digital tickets and itineraries are sent via a secure and encrypted system to ensure the protection of your data.
Accessibility and Flexibility:
Our digital delivery system allows you to access your tickets and itineraries at any time and from anywhere with an internet connection. You can easily access your travel details on your mobile device, making it a convenient option for travellers on the go.
Ticket Re-Issuance:
In the event of a lost or accidentally deleted ticket or itinerary, our customer support team will be happy to assist you with re-issuing the digital document. Please contact our customer service department for further assistance.
Contact Information:
If you have any questions or need further assistance regarding our digital ticket and itinerary delivery policy, please don’t hesitate to contact our customer support team at INFO@COMFORTJOURNEYS.COM or call our toll-free number listed on our website.