Refund and Cancelation:
We value your trust in us and aim to provide you with the best travel experience. Please review our refund and cancellation policy for airline, railway, and hotel bookings below:
Airline Bookings:
A. Cancellation:
- Comfort Journeys follows the airline’s cancellation policy for all flight bookings. The cancellation charges and refund eligibility may vary depending on the airline and the fare type chosen.
- To cancel your flight, please contact our customer support team at least 24 hours before the scheduled departure time to avoid additional charges.
Railway Bookings:
a. Cancellation:
For railway bookings, cancellations must be made at least 48 hours before the train’s departure time.
Cancellations made within 48 hours of the departure time may attract cancellation charges as per the railway’s guidelines.
b. Refund
Refunds for cancelled railway bookings will be processed based on the railway’s refund policy.
It is essential to provide accurate information while making the booking to ensure a smooth refund process.
Hotel Bookings:
Cancellation:
Hotel cancellation policies vary based on the specific property and room type booked.
Guests can review the cancellation policy for each hotel during the booking process.
Refund:
Refunds for canceled hotel bookings will be processed as per the hotel’s refund policy.
The refund amount, if applicable, will be credited to the same payment method used during the booking.
General Notes:
To initiate any cancellation or refund request, please contact Comfort Journeys’ customer support team at the provided contact details or via the website.
Refunds, if applicable, may take several business days to process, depending on the payment method and service provider.
In case of force majeure events, such as natural disasters or civil unrest, refund and cancellation policies may be subject to change as per the airline, railway, or hotel’s respective guidelines.
For any questions or clarifications regarding our refund and cancellation policies, kindly visit our website or get in touch with our dedicated customer support team.
Website: https://comfortjourneys.com/index.html
Email: support@comfortjourneys.com
Phone: 080 – 48148144 (for international inquiries)
Phone: 9880524955 | 8123244785 (for local inquiries)
Note: The information provided above is subject to change based on the latest policies and guidelines issued by airlines, railways, and hotels. We recommend checking with Comfort Journeys for the most up-to-date information before making any bookings or cancellation requests.
