1. Introduction
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using Comfort Journey’s website or services, you consent to the practices described in this policy.
2. Information We Collect:
Data Storage Location
1.1. Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, email address, phone number, billing address, and payment details. We only collect this information when you voluntarily provide it to us.
1.2. Usage Information: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website’s performance and enhance your user experience.
1.3. Cookies and Similar Technologies: Comfort Journeys may use cookies, web beacons, and other tracking technologies to gather information about your browsing behavior on our website. Cookies are small text files that are stored on your device to identify your preferences and provide a personalized experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information:
2.1. Provide Services: We use your personal information to process and fulfill your travel bookings, reservations, and other related services. This includes sending you confirmation emails, itineraries, and updates regarding your travel plans.
2.2. Communication: We may use your email address and contact information to communicate with you about your bookings, respond to your inquiries, and inform you about our services, promotions, and offers. You can opt out of marketing communications at any time.
2.3. Improving Services: Comfort Journeys uses collected data to analyze trends, track user interactions, and gather insights to improve our website’s functionality and overall service quality.
2.4. Legal Obligations: We may process your personal information to comply with legal obligations or respond to lawful requests from government authorities.
Sharing Your Information:
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, accommodation providers, and travel agencies. These partners are contractually bound to protect your data and can only use it for specific purposes related to Comfort Journeys services.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of Comfort Journeys, your information may be transferred to the acquiring entity or new ownership, subject to the same Privacy Policy.
3.3. Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or the rights, safety, or property of others.
3. Security Measures:
Comfort Journeys takes reasonable and appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to protect your data.
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. When we no longer need your information, we will securely dispose of it.
Your Choices:
You have the right to access, update, correct, or delete your personal information. You can also opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Children’s Privacy:
Comfort Journeys does not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our records.
Changes to this Privacy Policy:
Comfort Journeys may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on our website and update the effective date accordingly. Please review this page periodically for any changes.
11. Contact Us For Query:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Comfort Journeys Address: #115, 1ST FLOOR, 5TH AVENUE, BRIGADE ROAD, BANGALORE – 560001
Email: INFO@COMFORTJOURNEYS.COM and Phone: 9880524955 | 8123244785
Please note that this Privacy Policy applies to information collected through our website and services and does not govern the practices of third-party websites or services linked to our website. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
